Our Pricing List
Calm, patient, in-home tech support for South Bay seniors.
No technical jargon. No rush.
HOURLY HELP
First-Time Client Special
- $95 for your very first hour.
- A low-risk way to try our patient service.
Standard Hourly Support
- $130 per hour.
- Billed in friendly 15-minute increments($32.50 per 15 mins) after the first hour.
- You only pay for the exact time we use.
A LA CARTE SERVICES
Skip the hourly clock. These flat-rate visits include the full setup plus personalized, hands-on training.
Password Safety Setup — $95
- We securely organize your passwords into one easy system.
Smart TV and Streaming Basics — $95
- We set up your TV channels and teach you the remote.
Wi-Fi and Internet Tune-Up — $95
- We boost your signal and fix frustrating internet dead zones.
Photo Saving and Backup — $95
- We safely organize your digital photos so they are never lost.
CONTINUOUS CARE PLANS
Our most popular options for ongoing peace of mind.
30-Day Care Plan — $225 per month (You save $35)
- Includes Two 1-hour home visits every month.
- + priority phone support whenever you get stuck.
Family Support 30-Day Bundle — $340 per month (You save $50)
- Includes three 1-hour home visits every month.
- + updates for your adult children so they know you are safe.
Prepaid Support Hours — valid for 6 months
- 5 Hours of Help: $535 (You save $115)
- 10 Hours of Help: $980 (You save $320)
THE SIMPLE RULES
"Priority phone support is answered during standard business hours (Monday to Friday). Urgent evening or weekend emergency phone dispatch is available under our off-hours rate."
Our Service Area
- In-home visits are fully included for all locations within 10 miles of Rancho Palos Verdes.
- For friendly visits beyond 10 miles, a flat $25 travel fee is added to cover our extra transit time.
- Travel fees are completely waived for all Monthly Care Plans and Prepaid Packages.
Parts: Our prices cover our time and teaching. New parts or devices are separate.
Off Hours: Evening and weekend visits are available for an extra $20 per hour.
Services we offer
Phone & Tablet Help
iPhone & iPad training
Texting, calling, photos
App setup & organization
Computer Help
Email cleanup
Browser safety
File organization
Scam‑prevention coaching
Wi‑Fi & Internet Support
Wi‑Fi troubleshooting
Router setup
Speed optimization
Device connection help
Smart TV & Streaming
TV setup
Remote training
Netflix, Prime, YouTube
App installation & guidance
Photo Organization
Album creation
Duplicate removal
Backup setup
Shared family albums
Password & Safety Help
Password tracker Log setup
Scam-prevention Training
Safe browsing habits
Pop-up protection
Every visit is calm, patient, and tailored to your pace.
What Happens During a One-Hour Gentle Digital Visit
1. We talk about what’s confusing or frustrating
You tell us what’s not working, what’s confusing, or what you’d like to learn. We listen carefully and make sure you feel comfortable right away.
2. We fix immediate problems first
Quick wins help you feel confident.
Examples:
email not loading
photos missing
apps not opening
TV buffering
Wi‑Fi dropping
passwords forgotten
3. We organize your device
We help make everything easier to find:
clean up your home screen
remove junk apps
organize photos
delete spam emails
update important apps
check storage
4. We teach at your pace
No rushing. No pressure. No jargon. We go step‑by‑step, together.
5. We improve safety
We check for:
scam pop‑ups
suspicious apps
unsafe emails
weak passwords
outdated settings
We update your Password Tracker so everything stays safe and easy to find.
6. We answer every question
Even if it’s the same question more than once — that’s perfectly okay.
7. You receive written notes
A simple summary you can keep and refer to anytime.
8. You feel confident again
Technology becomes gentle.
Get in Touch to Arrange Your Friendly In-Home Tech Support Appointment Today
Ready to gain confidence with your technology? Contact Gentle Digital to get our limited-time "Introductory Neighborhood Rate" of $95 for your first hour.
Call us anytime to book your appointment or ask about our senior-focused tech support.
Contact
Call or Text:
213-982-3577
E-mail:
Paul@gentledigitalca.com
More
Gentle Digital welcomes your calls to schedule appointments or ask questions about our patient, friendly in-home tech support services. We look forward to helping seniors in South Bay with all their tech needs.