Privacy Policy

At Gentle Digital, we take your privacy and digital safety very seriously. This policy explains what information we collect when you visit our website or use our in-home services, and how we keep it safe. We strictly comply with California privacy laws (CalOPPA).

1. Information We Collect
We only collect information that you voluntarily provide to us. This includes:

• Your name, phone number, email address, and home address when you fill out our contact or booking forms.
• Notes regarding your technology setup to help us provide better support during our visits.

2. How We Use Your Information
We use your information strictly to:

• Schedule and confirm your in-home appointments.
• Deliver personalized tech support and send you follow-up summary notes.
• Send optional business updates or safety alerts (you can opt out at any time).

3. We Never Sell Your Data
Gentle Digital will never sell, rent, trade, or share your personal information, phone number, email, or home address with any third parties or marketing companies. Your data stays entirely confidential with us.

4. In-Home Confidentiality & Passwords
During our Password Tracker Setup or general troubleshooting, we may view sensitive information (like account usernames, passwords, or emails).

• We never write down, store, or save your passwords on our own personal devices or systems.
• Any password logbook or digital manager we set up remains 100% in your possession and under your control.

5. Your Rights
You have the right at any time to ask us what information we have about you, request changes to it, or ask us to permanently delete your contact history from our files.

6. Contact Us
If you have any questions about this Privacy Policy, please contact us directly via the phone number or email listed on our website.

Last Updated: September 2026